Thank you for your patience. Your call is very important to us. All representatives are assisting other callers at this time. Please hold and your call will be answered in the order it was received.[Cue adult contemporary hold music...something very John Denver-esque]
Thank you for your patience. Your call is very important to us. Kim has updates to share but the pictures that go with them are trapped on her film-camera (who has had a rebirth since her digital camera was temporarily misplaced). Please continue to hold and a blog post will be added shortly.
(By the way, I wouldn't recommend typing "phone operator" into word-that-rhymes-with-moogle images...especially at work. Who knew?)
